Harbortouch - Hospitality Features
HARBORTOUCH HOSPITALITY FEATURES & BENEFITS
Simplify Daily Management
- Easy-to-use software
- Intuitive design using visual display drastically reduces training time
- Touch-screen interface enables fast, accurate service - Integrated payment processing
- Eliminates the need for additional equipment
- Process credit, debit and check transactions from the POS system - Automatic order routing to kitchen increases speed and order accuracy
- Orders transmitted directly from server stations to the kitchen
- Serve more customers by keeping servers on the floor
Benefits for Table Service and Casual Dining Restaurants
- Table tracking
- View occupied tables, available tables and tables waiting to be cleared - Payment management
- Allows for a central cashier or for servers/bartenders to manage your customer’s payments
- End-of-shift reports are available by register and by employee - Sales tracking
- Generate sales reports by employee, time, product and productivity
- Assess which employees are selling the most - Graphical table map
- You can design an on screen table layout similar to the physical layout of your restaurant - Table management
- Separate checks by seat or dollar amount and track bar tabs
Benefits for Quick Service Restaurants
- Customer management
- Assign customer phone numbers for to-go orders
- Quick and accurate order fulfillment increases customer satisfaction - Monitor stock depletion by:
Recipe - Reduced each time an order is placed
Customer - Inventory that is potentially reduced for each customer (i.e. straws, napkins) Day - Inventory that is potentially depleted on a daily basis
Employee - Inventory that is reduced with each employee shift
Shift - Items such as disposable gloves, hairnets, etc - Drive-thru management
- Confirmation to ensure that customers receive the proper order
- Order timers monitor the length of each sale at the drive-thru - Kitchen video display
- Quickly relay order information to the kitchen for rapid order fulfillment
Additional Features for Merchants
- Improve communication with custom kitchen messages
- Servers can communicate directly with the kitchen while remaining on the floor
- Kitchen messages can display in another language - Assign names to tabs
- Ensure order accuracy and improve customer satisfaction
- Avoid food deliveries to the wrong table - Organize ordering options
- Utilize customized menus
- Touchscreen menu simplifies and expedites ordering - Save time with automatic end-of-day resets and reporting functions
- Displays and resets server end-of-shift totals
- Harbortouch automates reporting to decrease bookkeeping costs - Reduce shrinkage by monitoring inventory
- Servers can’t provide complimentary food to friends
- Reports allow you to track food/supply usage and stock levels
Contact your Harbortouch Sales Representative today and let us equip you with a dynamic POS system that will automate your daily management activities so you can concentrate on keeping your customers satisfied and spending.
